Privacy Policy
Last updated: July 27, 2026
Solyra® Frog Lights ("we," "our," or "us") operates the website https://solyrafroglight.com (the "Site"). This Privacy Policy describes how we collect, use, and disclose your personal information when you visit or make a purchase from the Site.
1. Personal Data We Collect
We collect various types of personal data to provide and improve our services to you. This may include:
- Contact Information: Your name, email address, shipping address, billing address, and phone number.
- Payment Information: Details necessary to process payments, such as credit card numbers, debit card numbers, or other payment account details. Please note that we do not directly store full payment card details; these are securely processed by our third-party payment processors.
- Order Information: Details about the products you purchase, order history, and transaction details.
- Device Information: Information about your device, including your IP address, web browser type, operating system, and unique device identifiers.
- Usage Data: Information about how you interact with our Site, such as pages viewed, products viewed, referring/exit pages, and clickstream data.
2. How We Collect Your Data
We collect personal data through various methods:
- Directly from You: When you create an account, place an order, subscribe to our newsletter, fill out forms, or contact us directly.
- Automated Technologies: Through cookies, web beacons, tracking pixels, and similar technologies as you navigate our Site.
- Third-Party Sources: From analytics providers (e.g., Google Analytics), advertising networks (e.g., Meta, TikTok, Snapchat), and payment processors.
3. Purpose of Data Collection
We use the collected data for the following purposes:
- Order Fulfillment: To process your orders, manage payments, and deliver products to you.
- Customer Service: To communicate with you about your orders, respond to inquiries, and provide support.
- Marketing and Promotions: To send you promotional offers, newsletters, and information about new products or services, where you have consented to receive such communications.
- Analytics and Improvement: To analyze Site usage, understand customer preferences, and improve our products, services, and Site functionality.
- Advertising and Personalization: To deliver targeted advertisements and personalize your experience on our Site and other platforms.
- Legal Compliance: To comply with applicable laws, regulations, and legal processes.
- Fraud Prevention: To detect and prevent fraudulent transactions and other illegal activities.
4. Third-Party Services That Receive Data
We share your personal data with third-party service providers to help us operate our business and provide our services. These include:
- Payment Processors: Such as Stripe or PayPal, to securely process your payments.
- Shipping Carriers: Such as USPS, UPS, or FedEx, to deliver your orders.
- Analytics Providers: Such as Google Analytics, to understand how users interact with our Site.
- Advertising Platforms: Such as Meta (Facebook/Instagram), TikTok, and Snapchat, for targeted advertising and marketing campaigns.
- Email Marketing Services: To send newsletters and promotional emails.
- Customer Support Platforms: To manage customer inquiries and support.
These third parties are obligated to protect your information and use it only for the purposes for which it was disclosed.
5. Cookie Policy
Our Site uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and for advertising purposes. Cookies are small data files stored on your device.
Types of Cookies We Use:
- Strictly Necessary Cookies: Essential for the Site to function correctly, enabling core functionalities like security, network management, and accessibility.
- Performance Cookies: Collect information about how you use our Site (e.g., which pages you visit most often) to improve its performance.
- Functionality Cookies: Allow the Site to remember choices you make (e.g., your username, language, or region) and provide enhanced, more personal features.
- Targeting/Advertising Cookies: Used to deliver advertisements more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and help measure the effectiveness of advertising campaigns. These are usually placed by advertising networks with our permission.
You can control and manage cookies through your browser settings. However, disabling certain cookies may affect the functionality of the Site.
6. Data Retention Period
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. The retention period varies depending on the type of data and its purpose. For example, order information is retained for a longer period for tax and warranty purposes.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right to Access: You have the right to request copies of your personal data we hold.
- Right to Correction: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
- Right to Deletion (Right to be Forgotten): You have the right to request that we erase your personal data, under certain conditions.
- Right to Object to Processing: You have the right to object to our processing of your personal data, under certain conditions.
- Right to Restrict Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
- Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
- Right to Opt-Out of Marketing: You can opt-out of receiving marketing communications from us at any time by following the unsubscribe link in our emails or by contacting us.
To exercise any of these rights, please contact us using the details provided below.
8. Children's Privacy (COPPA Compliance)
Our Site is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us. If we become aware that we have collected personal data from a child under 13 without verification of parental consent, we take steps to remove that information from our servers.
9. Contact Information for Privacy Inquiries
If you have any questions about this Privacy Policy or our data practices, or if you wish to exercise your rights, please contact us at:
Email: support@solyrafroglight.com
10. How Policy Updates Are Communicated
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.