Shipping Policy
Last updated: July 27, 2026
Thank you for shopping with Solyra® Frog Lights! We are committed to delivering your "Solar Frog Lights" products efficiently and securely. Please review our shipping policy below.
1. Shipping Costs
We offer a flat rate shipping fee of $8.95 per order for all domestic shipments.
International shipping costs will be calculated at checkout based on the destination and package weight.
2. Processing Time
All orders are processed and prepared for shipment within 1-3 business days (Monday through Friday, excluding holidays) after your order is placed. You will receive an email notification once your order has been shipped.
3. Domestic Shipping
For orders within the United States, we typically use USPS or UPS. Once shipped, you can expect your order to arrive within 5-10 business days. Please note that these are estimated delivery times and actual delivery may vary depending on the carrier and destination.
4. International Shipping
We ship internationally to many countries. International orders typically arrive within 10-25 business days after shipment. Please be aware that international shipments may be subject to additional customs duties, taxes, and fees levied by the destination country. These charges are the sole responsibility of the buyer and are not included in the item price or shipping cost. We recommend checking with your local customs office for more information before placing an international order.
5. Order Tracking
Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery directly on the carrier's website.
6. Shipping Delays
While we strive to ensure timely delivery, Solyra® Frog Lights is not responsible for shipping delays caused by unforeseen circumstances such as carrier delays, adverse weather conditions, natural disasters, or customs processing delays for international orders. We will, however, do our best to assist you in tracking your package and resolving any issues with the carrier.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box, APO (Army Post Office), and FPO (Fleet Post Office) addresses. Please note that these types of addresses can only be shipped via USPS services.
8. Lost or Damaged Packages
If your package is lost in transit or arrives damaged, please contact us at support@solyrafroglight.com within 7 days of the expected delivery date for lost packages, or immediately upon receipt for damaged packages. Please provide your order number and, for damaged items, include clear photos of the damage to the product and packaging. We will work with the shipping carrier to resolve the issue and arrange for a replacement or refund as appropriate.
9. Restricted Countries
Due to various legal and logistical restrictions, we are unable to ship to certain countries. If your country is not available during checkout, we currently do not ship to that location.